Lodging Leaders show

Lodging Leaders

Summary: Lodging Leaders is an award-winning weekly podcast that examines trends and issues impacting the hospitality industry. Each week, we bring listeners on a journey through engaging stories narrated by co-hosts by Jon Albano and Judy Maxwell, and amplified by interviews with hospitality experts and other thought leaders. Each enhanced episode leverages modern media to provide closed captions, chapter markers with images and links, and an expanded multimedia report with downloadable transcriptions, while adhering to strict editorial standards. The longest running, top-ranking hospitality podcast, Lodging Leaders received a Bronze Stevie® Award in 2020 for Podcast of the Year in the 17th annual Stevie® Awards for Women in Business. Its parent company, Long Live Lodging, also received a Bronze Stevie® Award in the Media Hero of the Year category for its expanded coverage of the coronavirus COVID-19 crisis on the hotel industry.

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  • Artist: Jon Albano and Judy Maxwell
  • Copyright: Copyright © Long Live Lodging, Inc.

Podcasts:

 104 | Hotel Bids that Fill Last-Minute Rooms with Inder Sharma | File Type: audio/mpeg | Duration: 39:39

Inder Sharma is a visionary, a serial entrepreneur, an angel investor and an environmentalist seeking practical solutions to everyday life problems. He has founded 15 companies over the last 20 years varying from hospitality solutions, to energy efficient lighting, to power generation. Inder founded Hotel.com in 1996 and sold it in 2001. He founded hotelsupplies.com which became the read more

 104 | Hotel Bids that Fill Last-Minute Rooms with Inder Sharma | File Type: audio/mpeg | Duration: 39:39

Inder Sharma is a visionary, a serial entrepreneur, an angel investor and an environmentalist seeking practical solutions to everyday life problems. He has founded 15 companies over the last 20 years varying from hospitality solutions, to energy efficient lighting, to power generation. Inder founded Hotel.com in 1996 and sold it in 2001. He founded hotelsupplies.com which became the read more

 103 | Travel, Tourism and Tech with Martin Owen | File Type: audio/mpeg | Duration: 40:09

Martin Owen joined the industry as a travel agent specializing in corporate travel, before working in reservations and sales for an international airline. He moved back into agency management eventually managing a chain of travel agencies in London. In 1983, he joined Travelbag, a small company of 12 people selling discounted air tickets to Australia. He read more

 103 | Travel, Tourism and Tech with Martin Owen | File Type: audio/mpeg | Duration: 40:09

Martin Owen joined the industry as a travel agent specializing in corporate travel, before working in reservations and sales for an international airline. He moved back into agency management eventually managing a chain of travel agencies in London. In 1983, he joined Travelbag, a small company of 12 people selling discounted air tickets to Australia. He read more

 102 | Putting the Consumer in Control of their Experience with Raul Leal | File Type: audio/mpeg | Duration: 24:40

Raul is CEO of Virgin Hotels and is responsible for the company’s overall expansion, customer experience and culture. In a career that spans 30 years, Raul has held top management positions for Interstate Hotels, Lane Hotels and the Continental companies and is one of the few hospitality industry executives that understands both the lifestyle and read more

 102 | Putting the Consumer in Control of their Experience with Raul Leal | File Type: audio/mpeg | Duration: 24:40

Raul is CEO of Virgin Hotels and is responsible for the company’s overall expansion, customer experience and culture. In a career that spans 30 years, Raul has held top management positions for Interstate Hotels, Lane Hotels and the Continental companies and is one of the few hospitality industry executives that understands both the lifestyle and read more

 101 | Service Recovery – Be the Hero with Susan Pannozzo | File Type: audio/mpeg | Duration: 36:41

Susan Pannozzo, CHA, CHT brings over 30 years of experience to the hospitality industry. She started her career as a Guest Service Representative, working her way up through multiple departments to eventually the role of General Manager. After 14 years in hotel operations, Susan joined the corporate office of IHG in 2000 as Quality Consultant, read more

 101 | Service Recovery – Be the Hero with Susan Pannozzo | File Type: audio/mpeg | Duration: 36:41

Susan Pannozzo, CHA, CHT brings over 30 years of experience to the hospitality industry. She started her career as a Guest Service Representative, working her way up through multiple departments to eventually the role of General Manager. After 14 years in hotel operations, Susan joined the corporate office of IHG in 2000 as Quality Consultant, read more

 100 | Improving Online Distribution and Profitability with Erik Muñoz | File Type: audio/mpeg | Duration: 46:59

Erik is a hotel technology marketing specialist, with deep experience across global markets with solutions such as revenue management, online distribution and property management.  Erik started his career in hotel management, then shifted to technical roles in solution consulting and delivery, before specializing in sales and marketing leadership. In This Episode, Erik Reveals The state of read more

 100 | Improving Online Distribution and Profitability with Erik Muñoz | File Type: audio/mpeg | Duration: 46:59

Erik is a hotel technology marketing specialist, with deep experience across global markets with solutions such as revenue management, online distribution and property management.  Erik started his career in hotel management, then shifted to technical roles in solution consulting and delivery, before specializing in sales and marketing leadership. In This Episode, Erik Reveals The state of read more

 099 | Induction, On-boarding and Training with Rocco Bova | File Type: audio/mpeg | Duration: 44:27

Rocco is a passionate hotelier and energetic entrepreneur with a remarkable career of over 20 years. He studied hotel management at Westminster College in London and Cornell University in Singapore, and he has worked in some of the finest, world class properties in amazing destinations spanning three continents. He’s led pre-opening, rebranding, and repositioning projects, read more

 099 | Induction, On-boarding and Training with Rocco Bova | File Type: audio/mpeg | Duration: 44:27

Rocco is a passionate hotelier and energetic entrepreneur with a remarkable career of over 20 years. He studied hotel management at Westminster College in London and Cornell University in Singapore, and he has worked in some of the finest, world class properties in amazing destinations spanning three continents. He’s led pre-opening, rebranding, and repositioning projects, read more

 098 | Sex Trafficking at Hotels (and What You Can Do About It) with Jan Edwards | File Type: audio/mpeg | Duration: 45:23

Jan Edwards is the founder and CEO at Paving the Way, an organization committed to ending sex trafficking in the U.S. through education and empowerment. Jan spent over 25 years in sales and marketing working with big names like Time Warner, Bright House, the UN and other international organizations, before taking on the worldwide initiative read more

 098 | Sex Trafficking at Hotels (and What You Can Do About It) with Jan Edwards | File Type: audio/mpeg | Duration: 45:23

Jan Edwards is the founder and CEO at Paving the Way, an organization committed to ending sex trafficking in the U.S. through education and empowerment. Jan spent over 25 years in sales and marketing working with big names like Time Warner, Bright House, the UN and other international organizations, before taking on the worldwide initiative read more

 097 | The Power of Relationships with Rajiv Bhatia | File Type: audio/mpeg | Duration: 44:35

Rajiv Bhatia, M.S., CHA, CHE, CRME is CEO of FairBridge Hotels International, a promising franchise system with 43 properties providing an attractive alternative to legacy franchise models. Prior to his appointment as CEO of FairBridge, Rajiv served as leader of the Knights Inn Brand of the Wyndham Hotel Group. Throughout the last decade he was read more

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