CIONET

Saverio Ferraro, finalist of European Digital Leader Of The Year 2020, is the CIO of BNL BNP Paribas Group. Since joining BNL in 2017, he has led an impressively planned Agile transformation and has been consistently spreading the Agile culture from IT to other business units, unifying cross-functional teams towards faster development, better user experience and - perhaps most fundamentally - boosted employee engagement, without which this change would fail. In today's Leadership Deep Dive premiere, Saverio talks with Hendrik Deckers about: - Managing the change of culture in a more agile direction - Progressively getting more and more people on board with change - Leading through hands-on involvement in the action (including weekends) and personal contact with every single employee - Running an experiment on what IT people actually want from their job and what he found out - His leadership style and lessons learned - both from mentors and self-development TABLE OF CONTENTS 00:00 - Saverio's management style and attracting Talent 09:09 - His MBTI profile - INFJ 13:50 - His personal values and what he wants his children to learn 15:53 - Overcoming personal challenges 18:20 - Saverio's mentors 24:47 - Advice for future CIOs EUROPEAN DIGITAL LEADER OF THE YEAR 2020 AWARDS Saverio Ferraro is a finalist in the European Digital Leader Of The Year Awards organised annually by CIONET. Find out the B2B and B2C winners and learn more about the other 16 finalists in the Public and Financial sectors - the winners among the latter will be announced at CIONEXT on 26th June 2020. https://ecoty.eu/

Saverio Ferraro, finalist of European Digital Leader Of The Year 2020, is the CIO of BNL BNP Paribas Group. Since joining BNL in 2017, he has led an impressively planned Agile transformation and has been consistently spreading the Agile culture from IT to other business units, unifying cross-functional teams towards faster development, better user experience and - perhaps most fundamentally - boosted employee engagement, without which this change would fail. In today's Leadership Deep Dive premiere, Saverio talks with Hendrik Deckers about: - Managing the change of culture in a more agile direction - Progressively getting more and more people on board with change - Leading through hands-on involvement in the action (including weekends) and personal contact with every single employee - Running an experiment on what IT people actually want from their job and what he found out - His leadership style and lessons learned - both from mentors and self-development TABLE OF CONTENTS 0:01:45 - Transformation program: Agile transformation at BNL 0:05:34 - How do you change the way of working for 3 thousand people? 0:11:33 - Spreading the Agile culture to the whole organisation 0:15:50 - How it impacted the bank's ability to deliver results 0:19:42 - How are you dealing with threat of disruption from fintechs and new players like Facebook? 0:23:54 - How IT is organised at BNL 0:29:40 - Saverio's fundamental role today and how it has been changing over the years 0:32:20 ▶▶ Part 2 - Leadership: Lessons Learned: https://www.youtube.com/watch?v=HLPhhZsoMyQ EUROPEAN DIGITAL LEADER OF THE YEAR 2020 AWARDS Saverio Ferraro is a finalist in the European Digital Leader Of The Year Awards organised annually by CIONET. Find out the B2B and B2C winners and learn more about the other 16 finalists in the Public and Financial sectors - the winners among the latter will be announced at CIONEXT on 26th June 2020. https://ecoty.eu/

For the last 5 years Eelko van Leeuwen has been the CIO of ABN Amro Clearing Bank, which clears and finances over 16 million trades per day and covers 90 of the world's leading exchanges. It guarantees that agreements between all sides of transactions in financial markets are honoured. Eeelko has led two impressive, massive transformation programs - integrating and unifying backoffice systems for all 4 regions of the Bank's trading systems, and developing an ingenious Banking as a Service platform - a blockchain-based service that backs fintechs with a banking license that they otherwise wouldn't have. When the whole industry was either competing with or buying out fintechs, ABN Amro decided to partner with them to make ABN indispensable. In today's conversation with Hendrik Deckers, Eeelko talks about the future of CIO (will that role disappear as technology savviness is becoming a norm among business leaders?), about surrounding himself with people he considers smarter than him and embracing his role as a facilitator for professional development, about lessons learned from buddhism, about automation and the future in general. ▶ WATCH AS VIDEO: https://www.youtube.com/watch?v=tuCsxoTLLaw EUROPEAN DIGITAL LEADER OF THE YEAR 2020 Eelko van Leeuwen is a Financial sector finalist in the European Digital Leader Of The Year Awards organised annually by CIONET. Find out the B2B and B2C winners and learn more about the other 16 finalists in the Public and Financial sectors - the winners among the latter will be announced at CIONEXT on 26th June 2020. https://ecoty.eu/

For the last 5 years Eelko van Leeuwen has been the CIO of ABN Amro Clearing Bank, which clears and finances over 16 million trades per day and covers 90 of the world's leading exchanges. It guarantees that agreements between all sides of transactions in financial markets are honoured. Eeelko has led two impressive, massive transformation programs - integrating and unifying backoffice systems for all 4 regions of the Bank's trading systems, and developing an ingenious Banking as a Service platform - a blockchain-based service that backs fintechs with a banking license that they otherwise wouldn't have. When the whole industry was either competing with or buying out fintechs, ABN Amro decided to partner with them to make ABN indispensable. In today's conversation with Hendrik Deckers, Eeelko talks about the future of CIO (will that role disappear as technology savviness is becoming a norm among business leaders?), about surrounding himself with people he considers smarter than him and embracing his role as a facilitator for professional development, about lessons learned from buddhism, about automation and the future in general. ▶ WATCH AS VIDEO: https://www.youtube.com/watch?v=3l8wY4tI1DI TABLE OF CONTENTS 1:10 - Introduction: Eelko van Leeuwen, CIO of ABN Amro Clearing bank 4:23 - Transformation program: Integrating local trading system on a global level 9:51 - Transformation program: Banking as a Service - a blockchain-based platform for fintechs 13:10 - How IT operates at ABN Amro Clearing Bank 15:05 - Cloud adoption 18:52 - Attracting talent 20:15 - Eelko's role in the organisation 22:05 - How the CIO role has changed in the last years EUROPEAN DIGITAL LEADER OF THE YEAR 2020 Eelko van Leeuwen is a Financial sector finalist in the European Digital Leader Of The Year Awards organised annually by CIONET. Find out the B2B and B2C winners and learn more about the other 16 finalists in the Public and Financial sectors - the winners among the latter will be announced at CIONEXT on 26th June 2020. https://ecoty.eu/

Luis Engrossa has an MBA in International Marketing and Finance - and a life-long passion for IT. He has dedicated his career to developing and managing IT systems for public services - for 15 years as CIO of the Portuguese Water and Waste Services Regulation Authority (ERSAR). Today he is leading the Information Systems and Training Division at ICNF (Institute of Nature Conservation and Forestry). He has co-founded Portuguese Blockchain Alliance and is acting as its General Assembly VP. In this episode of Leadership Deep Dive, Luis talks with Hendrik Deckers about modernising and integrating IT systems at both ERSAR and ICNF, about the potential of Blockchain in the public sector, and about the lessons he's learned about overcoming challenges, empowering people, the value of passion for quality and about turning obstacles into opportunities. ▶ PART 1: https://soundcloud.com/cionet/luis-engrossa-icnf-ersar-portugal-digital-transformation TABLE OF CONTENTS 00:00 - Luis' management style: adaptability, empathy, flexibility 01:36 - Luis' personality type: INFP - strenghts and challenges 08:10 - Turning delays into opportunities 15:19 - Luis' personal values and mantra EUROPEAN DIGITAL LEADER OF THE YEAR 2020 Luis Engrossa is a Public sector finalist in the European Digital Leader Of The Year Awards organised annually by CIONET. Find out the B2B and B2C winners and learn more about the other 16 finalists in the Public and Financial sectors - the winners among the latter will be announced at CIONEXT on 26th June 2020. https://ecoty.eu/

Luis Engrossa has an MBA in International Marketing and Finance - and a life-long passion for IT. He has dedicated his career to developing and managing IT systems for public services - for 15 years as CIO of the Portuguese Water and Waste Services Regulation Authority (ERSAR). Today he is leading the Information Systems and Training Division at ICNF (Institute of Nature Conservation and Forestry). He has co-founded Portuguese Blockchain Alliance and is acting as its General Assembly VP. In this episode of Leadership Deep Dive, Luis talks with Hendrik Deckers about modernising and integrating IT systems at both ERSAR and ICNF, about the potential of Blockchain in the public sector, and about the lessons he's learned about overcoming challenges, empowering people, the value of passion for quality and about turning obstacles into opportunities. TABLE OF CONTENTS 00:53 - Introduction: Luis Engrossa 01:38 - IT Transformation at ERSAR: new data center 03:18 - About ERSAR and its public function 06:41 - CIO role at ERSAR 07:58 - IT Transformation at ERSAR: new BPM and document management platform 17:13 - Institute of Nature Conservation and Forestry and Luis' role as head of Information Systems and Training Division 22:40 - Blockchain Alliance and the potential for it in public services ▶ PART 2: Leadership Lessons Learned https://youtu.be/JppaFsJT7zo EUROPEAN DIGITAL LEADER OF THE YEAR 2020 Luis Engrossa is a Public sector finalist in the European Digital Leader Of The Year Awards organised annually by CIONET. Find out the B2B and B2C winners and learn more about the other 16 finalists in the Public and Financial sectors - the winners among the latter will be announced at CIONEXT on 26th June 2020. https://ecoty.eu/

Charles Forte was appointed CIO of UK's Ministry of Defence in 2017. With 36 years of industry experience, he is now running IT operations in a complex organisation employing around 200 thousand people, managing an IT budget of 3.7 Billion Pounds, one of the largest in Europe. In this episode of Leadership Deep Dive, Charles talks with Hendrik Deckers about his role that he defines as "Chief Connection Officer", cultivating an IT ecosystem for multiple stakeholders - internal departments, business partners and military allies. He talks about the 5-pronged transformation program that includes all layers of digital capabilities - from digital savviness on all organisation levels, to using data for better decision-making, to cutting-edge innovations for the modern battlefield. Part 2 - Leadership Lessons Learned: https://soundcloud.com/cionet/charles-forte-uk-ministry-of-defence-leadership-lessons-learned-cio Charles Forte is a Public sector finalist in the European Digital Leader Of The Year contest organised annually by CIONET. Find out the B2B and B2C winners and learn more about the other 16 finalists in the Public and Financial sectors - the winners among the latter will be announced at CIONEXT on 26th June 2020. https://ecoty.eu/

Charles Forte was appointed CIO of UK's Ministry of Defence in 2017. With 36 years of industry experience, he is now running IT operations in a complex organisation employing around 200 000 people, managing an IT budget of ₤3.7 Billion, one of the largest in Europe. In this episode of Leadership Deep Dive, Charles talks with Hendrik Deckers about his role that he defines as "Chief Connection Officer", cultivating an IT ecosystem for multiple stakeholders - internal departments, business partners and military allies. He talks about the lessons he learned about leadership in his long career - facilitating change, being the glue connecting people, the importance of conversation, and overcoming personal challenges.

PART 1: https://soundcloud.com/cionet/lionel-chaine-le-grouple-la-poste-cio-business-models-it-architecture Lionel Chaine, CIO of Services-Courier-Parcel Division at Le Groupe La Poste, has been with this French national post office group since 1995. Since becoming CIO in 2016 he has undertaken a daring mission to create and support through IT, several innovative business models and services. He has transformed La Poste's IT organisation with agile practices, reduced the number of legacy applications by 2/3, optimised sourcing structures and enabled truly innovative product development culture, leading to higher employee engagement and making La Poste an attractive place to work for top IT talent. In This episode of Leadership Deep Dive, Hendrik Deckers and Lionel Chaine talk about the behind-the-scenes realities of this transformation, microservices architecture, about Lionel's daring approach to experimentation and failure, about creating a growth mindset and Lionel's journey as a digital leader. 0:00 - Change management and transforming the company culture: - Copernican Revolution, - Agile Mindset / SAFe - Atomizing the team structure - Getting rid of silos - New IT architecture 7:00 - Creative Abrasion 11:20 - Lionel's management style 14:20 - Lionel's MBTI profile 16:52 - Advice for future Digital Leaders Lionel Chaine is a Public sector finalist in the European Digital Leader Of The Year contest organised by CIONET. Find out the B2B and B2C winners and learn more about the other 16 finalists in the Public and Financial sectors - the winners among the latter will be announced at CIONEXT on 26th June 2020. https://ecoty.eu/

Lionel Chaine, CIO of Services-Courier-Parcel Division at Le Groupe La Poste, has been with this French national post office group since 1995. Since becoming CIO in 2016 he has undertaken a daring mission to create and support through IT, several innovative business models and services. He has transformed La Poste's IT organisation with agile practices, reduced the number of legacy applications by 2/3, optimised sourcing structures and enabled truly innovative product development culture, leading to higher employee engagement and making La Poste an attractive place to work for top IT talent. Part 2: https://soundcloud.com/cionet/lionel-chaine-le-groupe-la-post-cio-agile-culture-learning-from-failures In this episode of Leadership Deep Dive, Hendrik Deckers and Lionel Chaine talk about the behind-the-scenes realities of this transformation, microservices architecture, about Lionel's daring approach to experimentation and failure, about creating a growth mindset and Lionel's journey as a digital leader. TABLE OF CONTENTS 0:52 - Introduction: Lionel Chaine 2:11 - Transformation program at Le Groupe La Poste: Facteo - mobile platform for 75 thousand postmen - AI-powered address processing 13:56 - Restructuring the legacy IT and a new sourcing strategy 16:45 - Where did the transformation vision come from / Amazon as both customer and competitor 21:29 - Failing fast, failing small, learning fast 25:46 - Results of the transformation 30:34 - How IT is organised at Le Groupe La Poste Part 2 - Leadership Lessons Learned: https://soundcloud.com/cionet/lionel-chaine-le-groupe-la-post-cio-agile-culture-learning-from-failures Lionel Chaine is a Public sector finalist in the European Digital Leader Of The Year contest organised by CIONET. Find out the B2B and B2C winners and learn more about the other 16 finalists in the Public and Financial sectors - the winners among the latter will be announced at CIONEXT on 26th June 2020. https://ecoty.eu/

Armando Laurenti, CIO of BVLGARI, has led the digital transformation of this innovative luxury brand. On Leadership Deep Dive he tells us about bringing digital customer experience to Chinese markets, transforming the traditional Selling Ceremony, and how the IT department at BVLGARI is managing a bi-modal operating model, combining waterfall-based backoffice systems and agile service development in the customer-facing side of business. Armando is a finalist of the European CIO Of The Year Awards. You can learn even more from his and 7 other finalists' leadership experience on 14 February at CIONEXT Register now at https://cionet.info/2R93ORo TABLE OF CONTENTS 0:00 - The role of CIO at BVLGARI 2:08 - Armando's Management style 4:00 - Attracting IT talent 5:53 - Armando's leadership style 7:21 - Armando's MBTI profile 9:34 - Armando's values 11:00 - His most spectacular failure 13:15 - Advice for future digital leaders

Armando Laurenti, CIO of BVLGARI, has led the digital transformation of this innovative luxury brand. On Leadership Deep Dive he tells us about bringing digital customer experience to Chinese markets, transforming the traditional Selling Ceremony, and how the IT department at BVLGARI is managing a bi-modal operating model, combining waterfall-based backoffice systems and agile service development in the customer-facing side of business. Armando is a finalist of the European CIO Of The Year Awards. You can learn even more from his and 7 other finalists' leadership experience on 14 February at CIONEXT Register now at https://cionet.info/2R93ORo TABLE OF CONTENTS 1:45 - ECOTY - nominated transformation: Omnichannel Acceleration Program - omnichannel experience for Chinese customers 10:10 - Second transformation project: RFID in bags 13:25 - Lessons Learned: How to succeed at digital transformation 16:10 - How IT and digital are organized at Bulgari - bimodal operating model 18:45 - How are the corporate structures organised?

In this episode of Leadership Deep Dive, Markus talks about his transformation project that was nominated for our CIO Of The Year Award: a modernisation of a legacy customer portal of the Agency, transforming it into a positive user experience. Register for CIONEXT to learn from CIOs nominated in the B2B and B2C category! https://cionet.info/2R93ORo Markus Schmitz, CIO of Germany's Federal Agency of Employment, believes that the most important asset a company has is people, not technology. That may seem like an obvious statement from someone managing a team at a federal agency responsible for human resources, but Markus' insight goes much deeper and broader than that. They also talk about Markus' comprehensive approach to providing career coaching, about getting people on board of change, and about his journey from studying history at Oxford University to leading the IT department at one of the key federal agencies in Germany. TABLE OF CONTENTS 01:00 - Markus Schmitz, CIO of Germany's Federal Agency of Employment 01:25 - Transformation project: New customer portal at Bundesagentur für Arbeit (Federal Agency of Employment) 09:00 - Agile transition program and engaging coaching partners - how to get people on board with the change - the importance of emotional engagement at work 17:35 - Spreading the Agile change to the rest of the organisation 19:26 - How IT is organised at BfA 22:00 - Markus' educational background and moving into the technology field 24:02 - What skills does a successful CIO need? 25:18 - Attracting IT talent to the public sector 29:05 - Markus' MBTI profile 31:40 - The best way to coach people in their career development 33:00 - Supporting diversity 36:10 - Mentors in Markus' life 38:00 - Evolving from federal bureau to a public service provider 40:09 - Values to pass on to children - taking world peace for granted 44:10 - Advice to future CIOs LEADERSHIP DEEP DIVE In the Leadership Deep Dive series we meet with the top CIOs in Europe. We are exploring what makes great digital leaders tick: how they lead and manage people, how they approach the intersection of business and technology, how they make decisions. What are their personality types and management styles? How do they manage the demands of their complex and challenging role? Subscribe to our channel to watch in-depth conversations with Digital Leaders! CIONET CIONET connects over 8000 ambitious digital leaders and businesses in 15 countries around the globe. Our community is built by CIOs from hundreds of global brands like Coca-Cola, Renault, Maersk, Barcelona Supercomputing Center, Bulgari, Daimler, Randstad, GE, Roche, as well as leading local companies in EU, South America and Asia. www.cionet.com/

WATCH PART 1: https://soundcloud.com/cionet/martin-bellamy-cio-fca-cloud-transformation Before joining FCA as CIO, Martin Bellamy has accrued massive experience in both the public and commercial sector. He has managed IT operations at Cambridge University (as CIO), Reuters, Department of Work and Pensions, Ministry of Justice - to mention a few. He also holds a phD in cloud computing. Financial Conduct Authority is one of the most important financial authorities in the world, overseeing the financial sector in the UK, home to London Stock Exchange. In this episode of Leadership Deep Dive, Martin talks about the lessons he learned about setting ambitious goans and having the courage to achieve them, about his leadership philosophy and his personal values. Martin Bellamy is a Finalist of European CIO of The Year Awards 2020 for leading a daring cloud transformation transformation of FCA Find out more at https://www.cionext.com/ PART 1: https://soundcloud.com/cionet/martin-bellamy-cio-fca-cloud-transformation TABLE OF CONTENTS: - Martin's leadership style - Martin's role as CIO of FCA and working with the Board - Projects that Martin is proud of - Martin's personality type - INTJ - Values to live by - Unwinding after the stress of work - Personal mantra: Seek out challenges and plan for success - Martin's mentors - Martin's most brilliant failure - Advice for future digital leaders - Dealing with frustration

Before joining FCA, Martin Bellamy has accrued massive experience in both the public and commercial sector. He has managed IT operations at Cambridge University (as CIO), Reuters, Department of Work and Pensions, Ministry of Justice - to mension a few. He also holds a phD in cloud computing. Financial Conduct Authority is one of the most important financial authorities in the world, overseeing the financial sector in the UK, home to London Stock Exchange. Cloud computing is commonly viewed by IT directors with suspicion because of local regulation concerns. So it is a great privilege to talk to Martin Bellamy, who not only is leading one of the most ambitious cloud migrations in an environment most sensitive to compliance and security concerns, but has also led an initiative to set standards for large-scale cloud migrations in general. In this episode of #LeadershipDeepDive he also talks to Hendrik Deckers about how this ambitious plan was the only logical conclusion for FCA's needs, how it relates to Brexit, how it is organised from an operational perspective, how decisions were made and how it was implemented. Martin Bellamy is a Finalist of European CIO of The Year Awards 2020 for this transformation. TABLE OF CONTENTS 01:10 - Martin Bellamy - CIO of Financial Conduct Authority - bio and introduction 02:15 - ECOTY-nominated project: Cloud migration of FCA - security and risk assessment, - migration strategy, - SaaS, - cloud model, - progress, - technological debt, - new services in the cloud 14:12 - Virtual private cloud in AWS 16:09 - Planning for Brexit 17:09 - [transitioning from Waterfall to Agile] 18:35 - Martin's phD in cloud computing 24:53 - Building UK's largest academic supercomputer as CIO of Cambridge University 26:16 - How the structure of FCA's IT organisation changed and why 28:26 - Attracting talent to FCA 30:01 - The impact of Brexit on IT systems 31:53 - How IT is organised now at FCA