UX Podcast

“This is about people. It’s about communication”, says Ola. The ways in which organisations are structured and managed are still in many ways rooted in the history of the industrial revolution. To evolve away from this requires care, being human centred and probably a disruptive event on a social level. We talk about doing good...

Cyd Harrell has been working with civic tech for over a decade, and has accumulated a wealth of knowledge and experience during that time. She’s gathered that experience and knowledge and created a friendly guide for those of us who work, or want to work with technology in the public sector. We talk about the...

Episode 246 is a link show. James and Per discuss two articles that have grabbed their attention – We discuss developer experience and even “internal” developer experience plus mobile interface testing and the challenges of multi-device, multi-browser testing generally. Article one is The Brief Guide to Testing Mobile Interfaces by Andrew Yevtushenko and Marina Yalanska....

We all have cognitive biases, flaws in our reasoning and judgement due to our personal beliefs and hidden pattens that we’ve subconsciously adopted over time. David Dylan Thomas joins us to discuss cognitive bias and how we can design for it and work with it. In his book, David splits the topic of bias into...

In this topic show dedicated to icons Per and James look at what icons are, why we, as designers, make use of them and what we can do to make them more understandable and accessible. Icons are everywhere; we rarely seem to create (visual) interfaces without them – but are they always understood? “Universally recognised...

Form and survey specialist and author Caroline Jarrett joins us on this classic episode of UX Podcast. Unsurprisingly we chat about surveys and forms beginning with the subject’s roots in data capture and motion studies. Amongst other things we talk about the four steps involved in answering a question and problems such as non-response error...

What does it mean to understand something? How do we take information and create understanding? We talk to with Stephen Anderson and Karl Fast and do our best to Figure It Out. we talk about the challenge of making something understandable, different theories of cognition including embodied cognition, how some things we often consider wrong...

Episode 241 is a link show. James and Per discuss two articles that have grabbed their attention – this time the articles are about “privacy privilege” and the gulf between other professionals and web development plus how design systems haven’t perhaps delivered on the expectation to improve collaboration. Article one is Check your privacy privilege...

In this classic UX Podcast interview we talk to Lisa Welchman about our responsibility as designers and creators of digital products, services and information. A thought-provoking and philosophical chat about the way we work and should work. “Are you doing your best work right now?” asked Lisa at UXLx back in 2015. A call to...

Everything is a story. Every product experience is a story. Anna Dahlström, author of Storytelling in design joins us to talk about how we can manage, choreograph and narrate that story. We discuss story structure, managing the multiverse, choose your own adventures, happy and unhappy journeys – We also ask Anna how traditional storytelling is...

Tim Kariotis talks to us about privacy. What is privacy? How do we go about embedding privacy into design and understanding the privacy and social norms around information? How do we make sure that we treat user’s data in a way that doesn’t make them uncomfortable? We talk about “that icky feeling” you get when...

Mar Murube joins us to talk about the experience of interviewing vulnerable people during the Covid-19 pandemic and what we can do to help ourselves and those being interviewed. It’s not a simple matter of “just” switching to remote interviews. There’s a general increased level of anxiety in many communities. Interviews may not go as...

Episode 236 is a link show. James and Per discuss two articles that have grabbed their attention – this time the articles cover why “designisms” are a problem and how to write user research insights. Article one is Why Designisms are a problem by Josh Munn. “If we want more people to adopt design, we...

What makes you anxious when using the internet? We talk to David Swallow about the ways in which websites can make us stressed, irritated and cause serious problems for people with panic and anxiety disorders. We also talk about possible solutions, some of the technical challenges as well as the practical ones. How to find...

Eva-Lotta Lamm joins us to talk about sketching, visualising and using visualisations for uncovering and exploring problems. We also talk about giving people permission to do rubbish drawings – to get over not being good enough, how to make your visualisations more robust, and how to draw straight lines. We don’t waste time trying to...