Summary: <p>Would you ever start a conversation with an internet lead by asking the customer how to pronounce the name of the model they'd inquired about? Probably not. If that sound even just a little silly, you'll want to check out this episode if you've thought about or currently have an outsourced BDC handling your internet leads and or phone ups</p> --- This episode is sponsored by · Anchor: The easiest way to make a podcast. <a href="https://anchor.fm/app">https://anchor.fm/app</a>
