Summary: What has been the secret of LL Bean, Starbucks, Samsung, Lowes, and many others that have earned them top market share and profits?<br> <br> It’s customer service that empowers top companies to outshine competitors.<br> <br> To find out how you can join these top businesses, join my guest, Anne Mackeigan & me and learn about Customer Service the Sandler Way<br> <br> Anne is the customer care program specialist for the Sandler Way and the author of “Customer Service The Sandler Way: 48 Rules For Strategic Customer Care.” Listen to this interview and learn how you can help your business elevate customer care to lead and succeed. <br> <br> Customer Service Interview Summary<br> <br> Tips to learning good customer service<br> Discovering the connection between helping and selling<br> Hiring the right people and asking the right questions when you hire.<br> Knowing the secret to resolving issues.<br> How to help solve customer problems<br> What to do to handle a difficult situation or a difficult person<br> The proven process for taking a person to a successful solution<br> What you do after you make the mistake in customer service<br> Not everybody is suited to customer service.<br> Learning what behaviors and outcomes are coaching opportunities for women leaders.<br> <br> No matter what you position in your company from CEO to line worker. This interview will be a valuable tool to help you and your company learn the magic of the upserve, and how to implement it.<br> What are your questions and comments on Customer Service for women’s Leadership Radio? <br> I want to know. Ask your questions on this important topic below in the comments window and I will get back to you. Thanks for listening and sharing.<br> Subscribe to Women’s Leadership Success in iTunes<br> Can you do me favor? I would really appreciate it if you would please visit iTunes and subscribe to Women’s Leadership Success podcast and give the show a 5-star review.<br> <br> Every great review we get allows more women to discover the show and helps them succeed too.<br> <br> Also thank you for sharing my show with your friends and associates.<br> Click on Audio Player Below to Listen to or Download Women’s Leadership Success Radio Interview #72
