Summary: Stacey Barr, performance measure specialist at Stacey Barr Pty Ltd, explains why it's important to put the focus on continuous improvement, not blame or judgment, and to measure something that matters to the higher-ups.
Summary: Stacey Barr, performance measure specialist at Stacey Barr Pty Ltd, explains why it's important to put the focus on continuous improvement, not blame or judgment, and to measure something that matters to the higher-ups.