Healthcare Executive Podcast

Banner Health overhauled its full-system website to help patients better find the information they need, when, where and how they want it. Host Chris Coraggio interviews Chris Pace, Banner’s Senior Director of Digital Marketing, on how this “digital front door” drives growth, loyalty and better care.

Georges C. Benjamin, MD, executive director of the American Public Health Association, joins us to discuss the healthcare field’s most prevalent leadership concerns about COVID–19. Host Chris Coraggio speaks with Benjamin about what healthcare leaders can do to help patients navigate the pandemic, and the skills executives need to lead through a crisis. Don’t miss his advice on the importance of providing patients and staff with clear, truthful and transparent messaging.

Gayle Capozzalo, FACHE, executive director of The Equity Collaborative at the Carol Emmott Foundation examines the imperative for the healthcare industry to create a fully inclusive leadership pipeline. Gayle shares her own inspiration and leadership journey with host Chris Coraggio, and discusses the evidence-based changes to policies and practices that can help bring about equity for women leaders.

Raul Zambrano, MD, FACHE, shares his unique perspective as both a physician executive and a military practitioner who has transitioned to civilian care. Join Dr. Zambrano and host Chris Coraggio for a discussion of the traits and training that help physicians and veterans excel as healthcare executives.

Michael J. Fosina, FACHE, president of New York-Presbyterian Lawrence Hospital, joins us to discuss the important role of authenticity and consistency in creating corporate culture. Host Chris Coraggio speaks with Fosina about his vision as incoming Chairman of ACHE, as well as the imperative for healthcare organizations to embed themselves in their communities.

Visionary entrepreneur Indu Subaiya, MD, a leader in healthcare technology innovation, discusses with host Chris Coraggio the future of health data and how sharing ideas can foster progress. She also shares insights on how hospital and health system leaders can identify and influence innovation within their own organizations.

In this episode, Natalie Bulger, FACHE, compliance officer for VA Healthcare, chats with Chris Coraggio about continuous improvement for both the organization and the individual. A Pittsburgh “40 Under 40” winner and long-time volunteer for ACHE chapters and committees, Natalie also offers advice for building skills and networks in the early stages of a healthcare management career.

On this episode of ACHE’s Healthcare Executive Podcast, Chris Coraggio sits down with M. Michael Shabot, MD, founding partner, Relia Healthcare Advisors, to discuss attaining high reliability in healthcare. A former general trauma surgeon and surgical intensivist, Shabot explains his quest to make zero harm the goal in healthcare, mirroring the industries of commercial aviation, nuclear power and the U.S. Navy. Shabot is an ACHE Member.

Mick Ebeling, founder and CEO of Not Impossible Labs, will open Congress 2020 with the Parker B. Francis Distinguished Lecture. Mick’s unique approach involves bringing together talented, diverse teams to develop innovative solutions. In this episode, he joins host Chris Coraggio to discuss his mantra of “Commit, then figure it out” and how we as leaders can bring innovation and a disruptive mentality to healthcare.

On this episode of ACHE’s Healthcare Executive Podcast, Chris Coraggio is joined by 2019 ACHE Chairman Heather J. Rohan, FACHE, president of the HCA TriStar Division in Brentwood, Tenn. Heather reflects on how her clinical experience influences her leadership style and shares advice on navigating the twists and turns of a career pathway. A former nurse, Heather recognizes how connectivity impacts patient care. She utilizes ACHE’s resources and solutions in her daily work, including “Leading a Culture of Safety: A Blueprint for Success.”

On this episode of ACHE’s Healthcare Executive Podcast, Chris Coraggio talks leadership with ACHE faculty Carson Dye, FACHE. He is the president and CEO of Exceptional Leadership and a former executive leader in four hospitals and health systems, Dye discusses the importance of being self-aware in leadership, the benefits of executive coaching, the differences between physician leaders versus executive leaders, and recruitment and retention strategies.

On this episode of ACHE’s Healthcare Executive Podcast, Chris Coraggio sits down with Rulon Stacey, PhD, FACHE, managing director of Navigant’s Healthcare Strategy business unit to discuss leading through crisis. Speaking from experience, Stacey, a former CEO of Poudre Valley Hospital, Fort Collins, Colo.—the healthcare facility where college student Matthew Shepard was taken after being viciously attacked in a hate crime—recalls how he managed the high-profile crisis and what he learned about leading honorably.

On this episode of ACHE’s Healthcare Executive Podcast, Chris Coraggio sits down with ACHE faculty Kevin O’Connor, who discusses best practices to influence innovative thinking in healthcare. O’Connor, who is a noted educator, coaching professional and author of Fearless Facilitation: The Ultimate Guide to Engaging (and Involving) Your Audience, addresses the misconception that innovation must emanate from leadership. He highlights the important distinction between creativity and innovation, and explains how to get your team actively involved in the formation of new ideas and solutions.

On this episode of ACHE’s Healthcare Executive Podcast, Chris Coraggio explores engagement in healthcare with ACHE faculty Craig Deao, member of the senior executive team at the Studer Group. Based on his experiences helping healthcare leaders design their own journey to excellence, Deao discusses the difference between satisfaction and engagement. He also explores how to cultivate an engaged culture that is a better place to work, practice medicine and receive care.

On this episode of ACHE’s Healthcare Executive Podcast, Chris Coraggio explores agility and resiliency in healthcare leadership with Amer Kaissi, PhD, professor, healthcare administration, Trinity University, San Antonio, and the 2019 recipient of ACHE’s James A. Hamilton Award for his book "Intangibles: The Unexpected Traits of High-Performing Healthcare Leaders." They discuss Amer's research, which revealed that the best leaders are not only ambitious, strong and accountable, but also humble, compassionate and kind.