Ask a House Cleaner

Leave or stay when the maid comes to clean? Lots of homeowners wonder how effective their maid or housekeeper will be if they are not hovering. The House Cleaning Guru, Angela Brown busts a myth on productivity for house cleaners and looming bosses. Want to get more from your money spent? Leave the house. Watch your maid from the home security camera if you have to see what's going on. Avoid micromanaging and stay out of the way so they can do the most efficient job.

Travel time, wear and tear on your car and commute time are hiccups for house cleaners and maids. So how far is too far to travel to clean a house? In today's episode of Ask a House Cleaner, we look at the philosophy behind commuting to work. While franchised maids and house cleaners are limited to a territory, independent house cleaners can choose where the neighborhoods they want to work in. This episode is about working smart not hard.

Employee to employer – Are you a Maid going on your own to start a cleaning business? The House Cleaning Guru, Angela Brown covers some tips to avoid a lawsuit. Learn ways to prevent competing with your current employer. Avoid breaking a non-compete clause, or employee theft, and leave with your previous employer's blessing. It’s easy to want to appropriate clients who know you and treat you like family, but the support from your current employer is worth far more if you’ll follow these strategies.

Price by the hour or by the job? Every maid who runs a maid service and every house cleaner asks this question. What is a fair price? How much should I charge to clean a house? If you bid by the job you have to do an in-home estimate to determine how much work is involved. If you price your cleaning services by the hour – you simply quote a price and schedule a number of hours.

Bidding residential cleaning jobs is not a mystery. Today on Ask a House Cleaner we cover some secrets and tips to prepare you for your initial walkthrough. Learn about the cleaning proposal, cleaning contract, and questions homeowners will have. Arrive with confidence when you deliver your free in-home estimate, and become a Savvy Cleaner because you’ve landed the deal. Cleaning bids have never been easier.

Don’t feel safe? Should house cleaners and maids follow their gut? It’s a concern for new house cleaners entering a client’s home. Today on Ask a House Cleaner we discuss common sense solutions for dealing with fear. What is intuition and how does it work? What do you do when the fight or flight response kicks in? Do you stay or do you go?

Too Comfortable? When house cleaning clients have known you for a long time, it’s easy for them to push boundaries and expect too much. This leads to them taking advantage of you. As a house cleaner or maid, you still have a finite amount of time to clean their house. Today on Ask a House Cleaner we look at setting boundaries to keep your customers’ expectations and your customer service in check.

Late. Absent. Running behind schedule. Cleaning customers lament that their house cleaners and maids are unreliable. What ever happened to punctuality, consistency, and dependability? Homeowners have places to go. But if the house cleaner is constantly a no show – why would give them a key and more trust for their homes? In today’s episode of Ask a House Cleaner, we look at the cost of being tardy or postponing your client’s cleaning.

Is the Customer always right? 5 Top Rules for House Cleaners In this episode of Ask a House Cleaner, the customer sets some buyer rules. Excellent customer service is about providing the best customer experience. And that's easy once client – customer boundaries exist. Customer satisfaction starts with the homeowner being clear about their expectations. If you’re just starting a cleaning business, these five tips will help you keep the customers you close.

Nagging boss or client? There's nothing inspiring about cleaning for a homeowner who nit-picks or makes complaints about your work. If you're house cleaning but keep getting reminders, digs, and dings from the homeowner, it's time to take pull back the curtain and find out what's wrong.

Expectations are a tricky thing in house cleaning and maid service. Our clients hire us to clean their homes, but how do you manage their wishes, hopes and the projects they pay for? The House Cleaning Guru, Angela Brown, takes a look at cleaning client’s expectations. Today we learn about upselling without over promising. Learn how to grow your cleaning business, in a way that is easy to duplicate. And be so clear that your customers can share your rules with their friends.

Cleaning Lady is coming. What should I do before she gets here? Today we look at secret housekeeper cleaning tips to show you how to get the most from your house cleaner or maid. Want to know how maids clean? Want to know what wastes their time? The House Cleaning Guru, Angela Brown shares strategies to streamline the house cleaning routine.

What should you wear when bidding cleaning jobs? We know how important first impressions are, but does that mean wearing a suit? While It’s important to look your best, it’s more important to look the part. The House Cleaning Guru, Angela Brown, discusses cleaning uniforms, and clothing for sales calls. Learn which props will enhance your professional attire. If you’re an independent contractor or a maid, these tips will help you ace your next job interview.

I hate my job. Every house cleaner at some point during their career has felt these emotions. they are triggered by a difficult customer or depression or just stinking thinking. Ask a house cleaner if you should quit your job and go follow your passion? The House Cleaning Guru, Angela Brown, shares tips and strategies to renew your job commitment. Find the key to happiness when you hate work you’re doing. Change your mindset and find empowerment through your reasons why.

Talking while cleaning – it’s a concern for everyone. House cleaners and maids need to keep their phones with them for emergencies from the boss and the client. And homeowners don’t want to pay somebody who is cleaning while chatting. Where do you draw the line? Should you take incoming calls while on the clock? Or should you route them to voice mail? The House Cleaning Guru, Angela Brown shares some tips and strategies to grow your cleaning business while being respectful of the client’s time.