eBay for Business

Tom, Pittsburgh PA (blackandgoldgifts), called to report a glitch on the eBay site. Beverly, Chicago IL (familynitemovies), called regarding another glitch on ebay.com. Griff and Lee checked out the new eBay Fast 'N Free report now available in your Seller Dashboard.

eBay sellers need to optimize for eBay Mobile! Our guest is Ginger Leishman, Marketing Manager for eBay Mobile. http://www.mobile.ebay.com

Motivation and a shipping secret! Our guest is Cindy Sorley, known on eBay as Top-Rated Seller bubbacandance. http://www.bubbacandance.com

Dorothy, Arlington TX (eclecticcollectit), called regarding eBay not enabling sellers to put their store on vacation via eBay Mobile. Lou, Dayton OH (loubee2), called to complain about what he thinks is an omission in the payment email that eBay sends out; the message doesn't show the shipping option. Dorothy, Arlington TX (eclecticcollectit), won the Secret Word Contest!

Lee Mirabal reads the eBay Radio news: Stories include booze on eBay; an Emmy listing; eBay's Holiday Sellers Guide; a new tool for eBay collectors called Setify (http://www.ebay.com/setify; and more.

Griff and Lee talked about The Last Supper wax figurines exhibit on sale on eBay for $329,000. A listing was dished for item number 110954509681. It is a red polo shirt from NASA. They gave the listing 4.9 tureens.

Tom, Pittsburgh PA (blackandgoldgifts), called to announce a new sellers meetup group: Steel City Shooting Stars eBay Sellers Group. Their first meeting will be October 14; details are available on meetup.com. Giftologique was discussed. This is the name of an engine on eBay that helps you pick out the perfect gift. It can be found as a Sprout in the the Garden at eBay at http://garden.ebay.com. Griff and Lee offered a $25 Bubblefast gift certificate for the first person who can pronounce the name "Giftologique." EBetsy, Dallas TX (acquisator), called to tell us that the categories have changed for her jewelry and not everything was automatically recategorized correctly. Check your listings to make sure your usual categories have not changed or if they have, that items have been properly recategorized. You'll find the list of category changes linked from the Announcements board (it's an archived announcement now). Sandra, Miramar FL, called in with the proper pronunciation of the word "Giftologique" and won a $25 Bubblefast gift certificate.

First-time caller Cari, Montana (thegoodsgoddess), called regarding two buyers who did not pay. She wants to know what to do. Lee discusses eBay's exploration into ways to harness an untapped class of youthful buyers. The company says they may allow consumers under 18 years old to set up accounts.

Lee and Griff talked about the upcoming eBay event in New York on October 10 - an apparently "hush-hush" event. Kate Middleton's topless photos have been taken off eBay, and the Painter of Pancakes has immortalized her with a topless portrait. EBay Motors' 2012 Peoples Picks Contest is underway, and the eBay Motors blog has been redesigned at http://www.ebaymotorsblog.com. Lee urged us to join eBay Main Street at http://www.ebaymainstreet.com. Griff told us about problems with Omniture's traffic reports. Danni, Las Vegas NV (udderlygoodstuff, thedanniapp), called in to promote her Top Rated Seller Webinar (http://www.topratedsellerwebinars.com) next Wednesday, September 26, at 11am PT/2pm ET. Gina, Cleveland OH (chefginas), called in to express her thankfulness for eBay. She sells miniature food for Barbie dolls. She also gave us a tip about eBay Pulse.

What to do when you find a glitch or bug on eBay? Call Jon the Bug Hunter, of course! Our guest is Jon Bach, Director of Live Site Quality for eBay.

Debbie, Vacaville CA (thebookkiosk), called with a question for the Bug Hunter. CJ, San Clemente CA (xoxmas), called in with a glitch for the Bug Hunter. Tom, Pittsburg PA (blackandgoldgifts), called in with a bug that happened just this morning.

Ways to save on shipping! Our guest is Steve Rifai, COO of DYMO-Endicia. http://www.endicia.com

What you can do about federal internet sales tax legislation! Our guest is Brian Bieron, eBay's Senior Director of Global Relations and Public Policy. http://www.ebaymainstreet.com

Steve Aldrich from Outright (http://www.outright.com) called in to tell us about California's new law that went into effect 3 days ago, which means eBay sellers in California will have to charge buyers sales tax. Dan, Morgantown PA (redsheller), called to tell us how he makes the USPS regional rates work in eBay's label-printing flow.

Sourcing new inventory! Our guest is Danna Crawford, known on eBay as danna, CEO of PowerSellingMom, Inc., and an eBay Education Specialist and Certified Business Consultant. Danna is also a member of the eBay Hall of Fame. http://www.powersellingmom.com