eBay for Business

A&E's Shipping Wars on TV! Our guest is Dean Jutilla, Senior Director of Marketing Communications for uShip. http://www.uship.com

Protecting eBay sellers! Our guest is Rich Matsuura, eBay's Director of Seller Protection. http://www.ebay.com/sellerinformation/sellerprotection/sellerprotection....

Rich Matsuura, eBay's Director of Seller Protection, stayed with Griff and Lee to take calls. Lynn, Shaumburg IL (dazy-dog62), called to say she had bunches of packages to go to eBay buyers stolen from her porch yesterday. She wants to know how to proceed so that her DSRs won't suffer. Marcia, Sanger TX (marcia500), called regarding a challenge with her Seller Dashboard. Tom, Pittsburg PA (blackandgoldgifts), had a question about negative feedback.

High-profile charity auctions! Our guest is the president of Auction Cause, Eric Gazin. http://www.auctioncause.com

Lee Mirabal reads the eBay Radio news. Stories include Super Nintendo Games; Irish parents; and Christmas decorations for your bathroom. Lee told Griff about a new element in the eBay Radio archives: the Seller Bookshelf, located in the Seller Resource Center under the Seller Resources tab on any archives page.

Lee and Griff told first-time caller Matt, Princeton NJ (slematt2012), to keep in touch regarding his progress as an eBay entrepreneur. Ken, Grant’s Pass OR (onanysunday711), had issues with vehicle parts search results and the difficulty of checking completed listings. Don, Mountain View CA (grafx1), called about a package that was being returned to him from the UK because the buyer didn’t want to pay the customs duties. EBetsy suggested via the chat board that Matt should look for an eBay Education Specialist in his area (http://www.ebay.com/esp). Lee reminded everyone that the easiest and fastest way to listen to eBay Radio is by going to eBayRadio.com and clicking “Listen Live” or “Archives on Demand”.

Lee reminded us that the Sellers Groups Directory is live in the eBay Radio archives. Send your group’s info to ebetsy@swbell.net. Lee told us about an expensive Christmas present she found for John; it’s in her shopping cart. Lee & Griff discussed the charity auction for lunch with Paul “PeeWee Herman” Rubens. First-time listener/caller and new seller Rita, Glen Mills PA (rita*s_eclectic_treasures), called to ask about seller limits. She just sold her first item.

Griff and Lee gave us five ways to stay motivated and stress-free during the holidays. Lee started to tell us about some controversial photos that were used on eBay Motors, but then instead she told us about browser extensions for eBay at anywhere.ebay.com. Tom, Pittsburgh PA (blackandgoldgifts), called to tell us about an upcoming meetup of the Steel City Shooting Stars eBay Sellers Group.

Lee read us eBay CEO John Donahoe’s statement regarding the fiscal cliff. First-time listener and caller Margaret, Pine Grove PA (mynina18055), wanted her listing dished for item #400175383435. She received a score of 4 tureens. First-time caller and recent college graduate Matt, Princeton NJ (slematt2012), called for entrepreneurial advice..

Holiday shipping tips! Our guest is Lynn Dralle, the Queen of Auctions, known on eBay as thequeenofauctions and a featured speaker at the eBay Radio Party & Conference. http://www.thequeenofauctions.com

Roman, Knoxville, TN (evcotradingpost), called about a challenge with the Duplicate Listing policy. Jason, Las Vegas NV (tikipugmusic), called with a question about the Final Value Fee on shipping. Ron, North Hollywood CA (utopiantreasures1), called about getting negative feedback when his store was on vacation.

eBay Mobile holiday promotions! Our guest is Ginger Leishman, Marketing Manager for eBay Mobile. She also talked about Red Laser and how it can help you get the best price on an item. The Red Laser Real Life Sweepstakes is a new promotion going on right now. http://www.mobile.ebay.com

Laura Messerschmitt from Outright (http://www.outright.com) called to remind us that we should look over our year-end profit-and-loss statement to see if we are going to have to pay a lot of taxes, because there are things we can do right now to lower those taxes. Jeff, Wilmington IL (jeffson35), called regarding Final Value Fees on partial shipping refunds. Sally, Tucson AZ (goingoncellc), won the Secret Word Contest.

Product sourcing tips for the new year! Our guest is Carmie Docton, known on eBay as Top-Rated Seller gamaof5sofar and owner of eBay store Dream of Deals.

eBay's Student Entrepreneur Program! Our guest is eBay Product Manager Andrienne Rasmussen. http://www.entreprenur.ebay.com