Manager Tools

This guidance recommends greeting all of your directs when you first interact with them each morning, and how to do it.

This guidance recommends how to address behaviors in meetings that reduce meeting effectiveness.

This guidance tells you how to structure meeting agendas around the biggest, most important items.

This guidance tells you what to do when one of your directs spends too much time on social media.

This guidance recommends how to address a direct who likes part of his/her job and won’t stop doing it, or won’t focus on other areas that are more valuable.

This cast concludes our recommendations on focusing on behaviors because behaviors are measurable and aggregated behaviors ARE performance.

This guidance recommends focusing on behaviors because behaviors are measurable and aggregated behaviors ARE performance.

This cast concludes our guidance on what to say when your directs say, “Can I give YOU some feedback?”

This guidance tells you what to say when your directs say, "Can I give YOU some feedback?"

This guidance recommends a standing ground rule at all meetings: No “buts,” only “and”.

This guidance describes how to use a RACI [Responsible, Accountable, Consult, Inform] Matrix when determining project responsibilities.

The conclusion of our guidance on ethical behavior.

This guidance describes how to avoid having your directs give you work that you’ve already assigned to them.

Our guidance on ethical behavior. Although this show was originally recorded as a Career Tools cast, we've included it for free for our Manager Tools listeners and Licensees given the underlying assumption of ethical behavior in all our recommendations.

This guidance describes how to interview those colleagues on your bench…without interviewing them.