Summary: Do you implement too many changes everyday? Are there conflicts when scheduling changes? Could you have grouped changes into some sort of bundle? If you answered yes to any of these questions, then you need to consider implementing a Release Policy. ITIL describes many types of possible Releases; yet, many organizations still struggle with translating these definitions into reality. Listen to this PinkCast by Pierre Bernard, Manager of Education Services, and learn: What is a Release? What characteristics comprise a Release Policy? What are the differences between Release categories: Minor, Major or Emergency Release? What are the differences between Release types: Delta, Full or Package Release? How do you populate a Release Policy? What is the best method to use? Note: Please be advised that this is an Enhanced PinkCast that contains a slide presentation and is best viewed with iTunes or QuickTime.
