Summary: Join Rich Petti in the continuation of The Role of the Service Desk in the 21st century, as he presents further understanding of the ownership and responsibilities of the Service Desk and the prerequisites for it to become successful.
Summary: Join Rich Petti in the continuation of The Role of the Service Desk in the 21st century, as he presents further understanding of the ownership and responsibilities of the Service Desk and the prerequisites for it to become successful.
