Summary: Also known as Geppetto by the regular visitors, 56-year-old Aldo Sbruzzi not only resembles the animated character (Pinocchio’s father) for wearing his glasses at the tip of his nose but also for his kind service and paternal ways; like most of the staff at Balcao, he greets customers by name. His charm has even set off long-term relationships. “One time a client congratulated me, the guy sitting next to her agreed and thus began a conversation. Today they are married,” says Sbruzzi.
