Summary: Today I talk about unbounce which some might view as an alternative to Opitmizepress or Premise from the people at copyblogger.com, but when you look at the price - there is no comparison form what I see (its way over priced). Plans start at $49 a month. Then they go to $99 a month. If you compare that to optimizepress ($97), or Premise $165) these one price - one time tools seem to be more attractive. Granted these tools are pieces of a wordpress puzzle 9and unbounce is not), but how hard is it to install a theme? Both Optimzepress and Premise have extensive video tutorials to help you get the most out of their system. I like the idea of Unbonce, but I think their price needs readjusted. Boosting Customer Service with Screenr Online Screen Capture Tool I discovered screenr and started a free trial. It's awesome. For those times when your client needs a thousand words to understand a concept (i.e. try explaining how RSS works in an email). This is a great tool. I plug in my mic, do a quick screencast, type in a description, and send them a link. There are other options such a private screencasts, analytics, etc. If you want, you can publish your screencast to youtube, and download your screencast as well. Pricing starts at $19 which gives you the ability to provide private casts. It's pretty cool. Boosting Customer Service With CoVideo I've talked about covideo in the past. Here is the email from a client of mine who got my "Hey Welcome to the School of Podcasting" video that I personally do for every new member. First I wanted to tell you something unique and exciting happened today! I called out to my wife, "Honey! Come look at this." Being the wonderful supporting friend she is she immediately dropped the baby and ran into the room. Of course I'm only kidding--she didn't run. I clicked the play button and your video said hello and welcomed me to your School of Podcasting. Personally. That was so cool :) I've been online since 1993 and I've joined a gazillion sites and programs about a gazillion things since that time. And you're the only person who sent me a personal recording (audio or video) in almost 20 years! In fact it's so cool and shocking at the same time I'll never forget it and I'm going to do this with everyone who joins anything I ever do from now on. And as I'm writing this I also realized something sad. This is the only time in almost 20 years online that anyone ever did something like that. Dave, you get it That email was sooo worth the $29 I spent
