Audio Service Shuts Down - Lessons Learned on Not Counting on One Platform and Customer Service

Summary: Friday night I learned that one of my favorite pod-casting sites was shutting down. The news hit me like a lead brick. Sure, shutting down is something that can happen when you use a 3rd-party tool. It was a real let down though, considering I had invested time linking to them and growing 1014 followers and creating 284 recordings. I was hit by the lack of customer service too, but we can certainly learn from this story; so that is what I'm going to share today.