![Black Hat Briefings, Las Vegas 2006 [Video] Presentations from the security conference show](https://d3dthqtvwic6y7.cloudfront.net/podcast-covers/000/047/395/small/black-hat-briefings-las-vegas-2006-video-presentations-from-the-security-conference.jpg)
Summary: Voice analytics-once the stuff of science fiction and Echelon speculation-is now commercially available and is being used by call centers processing hundreds of thousands of calls per day to authenticate identity, spot key words and phrases, and even dete
