Summary: Two years ago, David Goldhill's father died of a hospital-borne infection. Goldhill wrote about the experience for the Sept. 2009 issue of The Atlantic. In this interview, he talks about what he learned: "The reality is we as individuals make all our major health care decisions. And yet we lack the type of information, we lack the type of relationship with providers, that we have in any other service we acquire and hire. ... [T]his is an industry that almost totally lacks publishable data on results, is completely non-transparent when it comes to pricing, and rarely has the type of relationship with patients that almost all other consumer-facing industries have."
