Naresh Shanker, Vice President and Chief Information Officer of Palm

Summary: In this interview, Naresh Shanker discusses principle three and principle four of World Class IT with Metis Strategy. Some of the topics discussed include His priorities for the foreseeable future around operational excellence, a successful merger with Hewlett-Packard, and the preparation for a launch of a new product portfolio How consumer electronics have impacted commercial technologies, and the implications for the future IT’s role in innovation at Palm The benefits and challenges of being headquartered in Silicon Valley, with so many other IT executives to tap as resources How IT can avoid being a bottleneck to project delivery and time-to-market through efficient processes