World Class IT Principle One, People, eSeminar with Gregor Bailar, Former CIO of Capital One

Summary: This interview is the first in a special series of five eSeminars covering the Five Principles of World Class IT. The five interviews will be broadcast in sequential weeks, and in this conversation on P1-People, Gregor Bailar discusses the following issues with Metis Strategy How Gregor and his colleagues at Capital One turned the traditional thought process on office space and the working environment on its head in order to facilitate collaboration and innovation among other benefits Gregor’s approach to workforce planning, succession planning, and grooming the leaders of the future, especially as several of his former lieutenants are now IT executives The process Gregor has used to facilitate cultural change in the organizations that he has led Gregor’s thoughts on how the so-called millennials’ innate comfort with and knowledge of technology impact IT departments and corporations more generally speaking Other people-centric trends that he believes will be critical for current CIOs and IT executives to be mindful of