World Class IT Principle Two, Infrastructure, eSeminar with Mark Settle, Chief Information Officer of BMC Software

Summary: This interview is the second in a special series of five eSeminars covering the Five Principles of World Class IT. The five interviews will be broadcast in sequential weeks, and in this conversation on P2-Infrastructure, Mark Settle discusses the following issues with Metis Strategy The emergence of Enterprise Architecture and Vendor Management Offices as major trends in Infrastructure With each of the new opportunities that he has pursued, the steps Mark has taken to get his mind around the challenges that each infrastructure environment has entailed The kinds of organizations that are more or less ripe for outsourcing infrastructure including the factors that CIOs should consider when weighing this option The methods Mark has used to express the needs and activities related to Infrastructure to his business colleagues Mark’s thoughts related to Cloud Computing and Virtualization