Vic Bhagat, CIO Global Growth & Operations of GE

Summary: In this interview, Vic Bhagat, Chief Information Officer of General Electric's Global Growth and Operations Organization discusses principle one, People, principle four, IT-Business Partnerships, and principle five, External Partnerships, of World Class IT with Metis Strategy. Some of the topics discussed include: Vic's role and IT enabling growth at GE IT innovation at GE and the culture of innovation Sharing global best practices while maintaining local relevance The balance of innovation and security, risk management, and governance GE's "onshoring"/"smart-shoring" of IT domain knowledge The future of the IT leader IT metrics and the focus on business process improvement Eye on the trends: Omnipresent information and the capability of sending IT solutions to anywhere at any time, hyper-intelligence and how analytics can bring the decision support system to a whole new level, and the need to give ample attention to the entire user experience in order to ensure stickiness