Summary: Our scheduled guest ghosted us today, but we carried on and had a far-flung conversation about Chat GBT, artificial intelligence, and the massively changing landscape of employment that we now expect to happen in the next few years. These chatbots are capable of carrying on conversations that are indistinguishable from those with humans, and they are already being used in a variety of roles, including customer service, sales, and marketing. As chatbots become more sophisticated, they are likely to displace workers in a number of these roles. For example, chatbots are already being used by some banks to answer customer service questions, and they are likely to be used more widely in the future. Similarly, chatbots are being used by some sales teams to qualify leads, and they are likely to be used more widely in this role as well. Louis described how he got a fantastic, free logo for his daughter's new soap business from a chat bot. The displacement of workers by chatbots is likely to have a significant impact on the job market. Some workers will be displaced, while others will be needed to create and maintain these chatbots. It is important to note that the impact of chatbots on the job market is still uncertain, and it is likely to vary across different industries. Follow the LOA Today podcast: https://www.loatoday.net/follow
