Summary: Jason Morwick and Debra Dinnocenzo discuss the current ‘quiet quitting’ dynamic, how the pandemic has exacerbated employee disengagement, and techniques leaders can employ to foster greater engagement. Highlights include keys to effective communication with remote/hybrid team members, skills for building trust and rapport, the importance of empathy in conveying value and appreciation for the contributions of team members in the virtual workplace, and strategies for coaching and developing remote and hybrid team members.
