![Knowledge at Wharton show](https://d3dthqtvwic6y7.cloudfront.net/podcast-covers/000/027/544/small/knowledge-wharton-interviews.gif)
Summary: Customer disconnects and failed strategies have turned Barnes & Noble from a retail disruptor into a dinosaur experts say.<br><hr><p style="color:grey;font-size:0.75em;"> Hosted on Acast. See <a style="color:grey;" target="_blank" rel="noopener noreferrer" href="https://acast.com/privacy">acast.com/privacy</a> for more information.</p>