Summary: Shannon Gronemeyer, Vice President of Operations and Technology at SERVICE 800 joins us to talk about what works and what doesn’t work in many of the different feedback collection channels in customer service. <br><br>Website: <a href="http://www.CCSdelivered.com" rel="noopener">www.CCSdelivered.com</a>; <a href="http://www.Service800.com" rel="noopener">www.Service800.com</a><br>LinkedIn: <a href="http://www.linkedin.com/in/shannongronemeyerccs" rel="noopener">www.linkedin.com/in/shannongronemeyerccs</a><br>Twitter: @CCS_Shannon
