Summary: Every organization is having to change the way they do things, learn new concepts, and rapidly operationalize new policies and standards in a desperate attempt to achieve peak performance during the pandemic. Sejal Thakkar joins me to talk about the impact incivility is having on organizations as well as how to change a companies culture. Dubbing herself "Chief Civility Officer", Sejal is not your average employment law attorney! Her more than fifteen years of experience advising clients, human resources personnel, and legal counsel regarding sound, standard employment practices uncovered a need - and personal passion - for bringing more proactive, relevant, and impactful workplace training programs to her clients and their teams. Today's show is sponsored by Audible.com. Audible.com is a leading provider of spoken audio entertainment and information. Listen to audiobooks whenever and wherever you want. Get a free book when you sign up for a 30-day free trial at audibletrial.com/businessgrowth. If you are a small business owner or salesperson who struggles with getting the sales results you are looking for, get your copy of Succeed Without Selling today.
