David Jack – CTO & CPO of dunnhumby – Powering the future with the ‘human engines’

Summary: In this #LeadershipDeepDive episode, David Jack, CTO & CPO of dunnhumby, talks with Hendrik Deckers about the challenges of transformation within the world’s leading company in customer data science, the ongoing productisation of services and the value of the humans behind it. During this conversation, David also talks about his “nudging” management and leadership styles and how an impostor syndrome can actually become a strength. Watch this interview to learn and be inspired by David Jack who has more than 30 years of experience in the IT industry and has, in his own words, "one of the coolest CTO jobs in the world". TABLE OF CONTENTS 01:13 | Introduction: David Jack's background 03:55 | About dunnhumby 08:43 | About dunnhumby - The real transformations 13:16 | About dunnhumby - The key differentiators 14:58 | About dunnhumby - 'Productising' services 20:24 | Open Culture 24:30 | Critical processes behind the data science goodness 28:29 | Open Source 31:40 | The obvious route to the cloud 36:02 | Exciting technology trends 41:03 | The CTO & CPO role at dunnhumby 44:20 | Management style 46:55 | Leadership Style 49:45 | MBTI Profile – The Logician 53:54 | Sources of happiness 55:40 | Core values 59:53 | Ups, downs and learnings in life 01:04:43 | Mantras and lessons learned 01:07:19 | Advice for people starting out