Summary: Amy J. Schmitz, Elwood L. Thomas Missouri Endowed Professor of Law at the University of Missouri School of Law discusses her research into the efficacy of online dispute resolution processes and how those processes affect access to justice for participants. Prof. Schmitz's research can be found on her SSRN page: https://papers.ssrn.com/sol3/cf_dev/AbsByAuth.cfm?per_id=522704
