Summary: Christie Osborne is FEMA-certified in Social Media Crisis Communication and I was fortunate to get some time with her while attending Catersource/The Special Event conference in Las Vegas. She talks about what to consider when communicating policies regarding response to a crisis, including the Coronavirus. She also tells us about the most frequently asked questions she's getting while at the conference. This includes, when events get cancelled, how to communicate online regarding the issue of how we deci
