Summary: *This episode was originally aired on Shrugged Collective on 7/22/19* "Since joining the team in 2008 as Assistant Director of Food & Beverage, his innovative, fresh ideas and determination have enabled him to quickly excel through the ranks, holding various positions at the resort including Director of Food & Beverage, Director of Rooms and Resort Manager. Flores’ multifaceted experience and familiarity with The Resort at Pedregal paired with his compassionate leadership skills allow him to further enhance the resort’s undisputed benchmark for providing the very finest in luxury hospitality and guest satisfaction. During his tenure, The Resort at Pedregal has been named the No. 1 Resort in Mexico by Travel + Leisure three times since the grand opening, was awarded the coveted Forbes Five-Star achievement for both the hotel and spa, and is consistently in the top 5 Resorts in Mexico (Western) in Condé Nast Traveler. Flores earned a Bachelor of Applied Science degree in Biomedical and Medical Engineering from the Universidad Autonoma de Guadalajara. "
