Summary: "Why won't my cleaning clients recommend me? On my neighborhood referral app, there's someone looking for a house cleaner. All my clients have to do is recommend me and they would get a bird dog fee. I've got the ratings and reviews, the social proof, and the word of mouth marketing - and yet my clients won't recommend me. Should I offer a bigger referral fee?" Angela Brown goes into the recommendation process that every cleaner should use.
