Summary: On this episode of ACHE’s Healthcare Executive Podcast, Chris Coraggio sits down with Charles D. “Chuck” Stokes, FACHE, Immediate Past Chairman of ACHE and president and CEO of Memorial Hermann Health System, Houston, to discuss high reliability and good governance in healthcare management. Chuck, whose stellar leadership skills led to two Malcolm Baldrige National Quality Awards for the organization, shares the benefits of embracing the award criteria in daily operations to run an engaged and fiscally sound healthcare facility.
