Summary: Mary Hines, Citi's managing director for customer engagement and innovation, shares proprietary research behind what drives consumer loyalty, explains how customers will have more options to pay with points via PayPal in June and why Citi cards are great for everyday spend. <br><hr><p style="color: grey;">See <a style="color: grey;" target="_blank" rel="noopener noreferrer" href="https://acast.com/privacy">acast.com/privacy</a> for privacy and opt-out information.</p>
