#047 - Chatbots: The Insurance Agent's Friend And Part-Time Rival (Featuring Duke Williams)

Summary: In this episode of The Digital Broker, Steve and Ryan talk to tech entrepreneur Duke Williams about chatbot technology and how it applies to insurance operations. By listening to this episode, you will learn how chatbots work, why they’re useful inside an agency, why some chatbots are popular and others aren’t, what areas chatbots may threaten an agent's job, and what areas they'll help.