31: Learn How To Build Trust And Lifetime Customer Loyalty With A Painless Return Experience

Summary: <p>On today’s episode, I’m chatting with Guillaume Racine, the Co-founder of Return Magic.</p><br><p>The return touchpoint is critical for building long-term relationships with your buyers. The way merchants approach returns and the kind of experience offered to buyers has significant ramifications on conversion, frequency, and loyalty.</p><br><p>In a world where Amazon and other large players invest to differentiate with post-sale convenience, Return Magic equips independent Shopify merchants with the tools to exceed buyers expectations.</p><br><p>…let’s jump into the show and learn more!</p><br><hr><p style="color:grey;font-size:0.75em;"> See <a style="color:grey;" target="_blank" rel="noopener noreferrer" href="https://acast.com/privacy">acast.com/privacy</a> for privacy and opt-out information.</p>