Summary: This episode talks about resiliency as a capacity, much like safety can be managed as a capacity, not just a program. Human beings belong to systems that are human-based, which means they are not linear. They are complex. When bad things happen, people deal with them through psychological processes. We can use theories such as Social Identity to develop techniques to build the capacity for resilience in our organizations, our families, and our communities. We can also use the same theories to respond after a traumatic event. This episode is not only valuable when thinking about resilience, but try to also apply it to other organizational capacities such as leadership, safety, or communication. Please visit www.crucialtalks.com for more information.
