Summary: Sitting in the executive suite, trying to answer, "how do we change our organization's culture?" can cause paralyzing stress. Multiply that by 40,000 employees and a brand reputation recognized globally and the stakes are even higher. Yet, Walt Disney World's former Executive Vice President of Operations Lee Cockerell accomplished that very task. And on this episode, he takes us behind the magic, revealing his secrets that kept the Magic Kingdom, internationally competitive. If you would like to see Lee Cockerell speak in person, check out his next leadership seminar on November 20th, 2018 here in Indianapolis.
