Summary: Traditional banks are striving to remain relevant and to provide an experience that the new generation expects. New, tech-savvy players in the market appear to have the edge. So how are some of the oldest banks doing? Well, in fact they’re doing pretty well. Barclays’ Steven Roberts and Wells Fargo’s Christy Punch talk to Paul Miller about how the digital transformation came about; the unexpected benefits; and how, in the midst of all this technology, it’s still all about people. Show notes, links and resources for this episode: Digital Eagles: http://www.barclays.co.uk/DigitalEagles/P1242671738729 Digital Wings: http://www.barclays.co.uk/digital-wings
