Summary: Restaurant-chain apps like Starbucks and Domino's are reshaping a business once built on human interaction -- but these new systems don't always work as planned. The Wall Street Journal's Julie Jargon has the latest.
Summary: Restaurant-chain apps like Starbucks and Domino's are reshaping a business once built on human interaction -- but these new systems don't always work as planned. The Wall Street Journal's Julie Jargon has the latest.