How NASA’s Mission Control Keeps Cool in a Crisis




Connected Futures: A Cisco podcast exploring business innovation insights show

Summary: At Mission Control, Failure — and Panic — Are Not Options As a NASA flight director and director of mission operations, Paul Sean Hill managed some pretty dicey situations. Like the time in 1991 when a cooling-system failure imperiled the shuttle Discovery, demanding quick action that ran counter to many experts’ opinions. In this podcast, Kevin Delaney, Connected Futures executive editor, chats with Paul about how the “steely-eyed missile men” of NASA learn to stay cool in a crisis.