How can I get some bad feedback removed from Amazon | Ep. #15 - Q&A Selling Online - From Amazon FBA to Shopify, Digital Marketing and Facebook Ads
Summary: How can I remove bad feedback on Amazon?<br> Heather had a question: This may seem ridiculous, but I have a bad feedback and don’t know how to remove it.<br> Quin answers and breaks down the difference between a product review and seller feedback.<br> Product reviews cannot be removed, but seller feedback that is left instead of a product review can be deleted in seconds.<br> Here are the steps:<br> Go to <a href="https://sellercentral.amazon.com">Amazon Seller Central</a>, now go to the Performance tab.<br> In here you will see the customer feedback tab, click on it and now all your received feedback is visible here.<br> I hope you are looking at a nice history of 5-star feedback!<br> Copy the order ID of the purchase that has the bad feedback, look at the top right of the page and click on HELP.<br> Now a small page opens on the right side of your screen, and at the bottom of that page you will see a button saying “Contact US” (with the A from the Amazon Logo)<br> When you click on the Contact Us button you will see a few options on your left screen to choose from.<br> Chose the option that has customer feedback, and when you select it, they will ask you for the order ID.<br> Paste it, into the search bar given, submit and you will be shown a few reasons why you would like to remove that feedback.<br> Pick the option that says “Product review” hit submit and it should be gone in a matter of seconds ( sometimes a couple hours)<br> <br> That is how to remove bad feedback on Amazon<br> <br> Thanks<br> Quin<br>
