016 VIE - KLM social media, Iberia ticket auctions, Delta bags, SouthWest good deed, ANA rebrand

Summary: Flight 016. The KLM social media initiatives, the silence at Helsinki airport, the ticket auctions from Iberia, the pre-loading of bags by Delta, the good deed of SouthWest, the sale of Aer Lingus, the ANA rebrand, the TSA repeated security failures and Airbus in the Silicon Valley. — Show notes: http://www.layovers.to/podcast/016-vie