028 IST - Star Trek influences EasyJet, Twitter for airlines, Turkish IFE, Etihad upgrade bidding

Summary: Flight 028. EasyJet goes Star Trek with its uniforms. Air Astana shows the iPad is a best of class IFE. The potential new reality of airport security after the terror attacks. Twitter as the best customer channel for airlines. Norwegian shows how a website should be done. Testing Etihad’s upgrade bidding system. Turkish aces the IFE interface. Should liquids still be put out at security? — Show notes: http://www.layovers.to/podcast/028-ist