@ScottDraeger on Chief #CX Officers, Personal Robots and the #IoT




InspireCast Customer Experience Podcast show

Summary: In this session of the InspireCast, we talk with Scott Draeger, VP of Product, on the rise of the Chief Digital Officer and Chief Customer Experience Officer, why the C-suite should care about CX efforts for their brand, Scott's strangest travel experience (which involves a personal assistant robot) plus where is the Internet of Things (IoT) headed and its corresponding impact on business. A must-listen session for any marketing and digital professional wanting to take their brand to the next level. #IoT #CX #CMO