@LilVPrinterMC on #CX, @TransferWise, @OscarHealth, @Sephora, Print & Millennials

Summary: Special guest Arianna Valentini discusses customer experience (#CX) from a real world example point-of-view, citing a number of great companies doing CX right: Sephora, Oscar Health & TransferWise; along with sharing some very interesting insights on #AI in marketing tech, the Pokémon GO gamification craze and debunks Millennials' current use of print. A must listen to track for any CMO or marketing exec tasked with understanding better customer experience best practices.