Hong Kong, Shenzhen and the Globe: an in-depth #Fintech talk with @mattldooley




InspireCast Customer Experience Podcast show

Summary: Matt Dooley, founder and MD of Connected Thinking and an official member of the "Fintech Mafia" (see @FinTechMafia) discusses a range of digital banking and FinTech topics including online 2 offline platforms and P2P payment / lending ecosystems such as WeChat, Taobao, and Alipay. Matt reveals how social media stalwart Facebook is now 5 years behind the overall experience of the likes of Alibaba and Tencent. He then further explains how China's trailblazing tech giants are revolutionizing the overall customer experience across the FSI space and what implications emerging technologies such as Siri 3.0, IoT and AI will have on your personal digital data and privacy. A must listen for Chief Digital Officers, Chief Technology Officers and Chief Data Officers.