Summary: In this episode of the InspireCast, the focus is on technology, in particular GMC Software's launch of Inspire Release 11 (R11). Mirza talks with Scott Draeger, VP of Product and Yarun Nahar from the Product Marketing Management team on the value proposition of Inspire R11 for the CIO, the CMO and the line of business user when it comes to creating consistent, unified and frictionless CX. With so many new features including mobile approval, customer journey maps and Cloud scaling capabilities - this is must-listen podcast for any CX professional thinking about CJM and CCM technologies.
