Summary: Have you ever lost out on a promotion? Struggled with a difficult conversation? Been put on the spot and blanked? Imagine if... ...you were better at persuading others and negotiating for what you want. ...you were more fluent at introducing yourself, making conversation, and following up. ...you were better at delivering feedback, receiving criticism, and using positive language. ...you were perceived as more diplomatic and charismatic. Learn tips and tools for building strong relationships and avoiding communication breakdowns. We'll talk with communication expert Lisa B. Marshall who applies up-to-date communication research to everyday situations and gives smart, practical, step-by-step directions to achieve results. Lisa delivers consulting and workshops, is author of Smart Talk and Ace Your Interview, and host of an iTunes top 10 business podcast Public Speaker. Clients include Johns Hopkins Medicine, Harvard University, Genentech, Roche and others. She's been featured in CBS Money Watch, Ragan.com, Cosmopolitan, and more. WIN Cleveland is an organization that empowers female professionals by creating new access points for individual business development. They support one another by providing continual professional growth, sharing a wide variety of ideas and resources and assisting select women-based charities within their community. Visit www.wincleveland.org for more information.
