Hospitality English for Hotels S2 #23 - It’s Important to Say Please and Thank You to Your Guests!

Summary: Learn English with EnglishClass101! Don't forget to stop by EnglishClass101.com for more great English Language Learning Resources! -------Lesson Dialog------- ----Formal ---- Staff: Hello sir! How may I assist you? Customer: I would like to reserve a room for tonight. Staff: Not a problem. May I please see your I.D? Customer: Sure. Staff: Thank you, sir. Excuse me for a minute please. ... Staff: Okay, your room is 305. Here is the key. Check out is at two. Customer: Thanks. And I'm going to need dinner brought up to my room. Staff: Certainly sir. Would you like to place your order here or call room service later? --------------------------- Learn English with EnglishClass101! Don't forget to stop by EnglishClass101.com for more great English Language Learning Resources!